Simple Push Notifications: setup & support

Manual announcements for up to 100 subscribed browsers per store. No email list, automated campaigns, or delivery/open tracking.

Set up your store

  1. Open Simple Push Notifications from Apps in Shopify admin.
  2. Choose Add signup block. In the theme editor, position the block, customize its heading, then Save. Alternatively, open Online Store → Navigation and add a link to the signup page shown in the app.
  3. Open the live signup page in a regular supported browser. Click Notify me about new arrivals and allow notifications. The theme editor preview cannot subscribe.
  4. Return to the app. Write a title, message, and a link within your store. Check the preview, then choose Send announcement. Allow one minute between announcements.

Browser compatibility

Desktop Chrome has been used during development. Other browsers with Push API, Notifications API, and service workers may work, but have not been verified for this release. Android browsers require these same features and notification permission. We do not currently claim tested mobile support.

On iPhone and iPad, web push requires a Home Screen web app on a supported OS. This app does not add the manifest and installation flow needed to make a Shopify store a Home Screen web app, so iPhone/iPad support is not included in this release. Private browsing, in-app browsers, device policies, and operating-system notification settings can prevent subscriptions or display.

What the results mean

Accepted means the notification service accepted a request; it does not confirm that the shopper saw it. Expired subscriptions are removed when detected during sending. Temporary delivery failures receive bounded retries for up to one hour.

Unsubscribe and data

Shoppers can unsubscribe on the signup page or revoke notification permission in browser settings. Merchants can view the anonymous subscriber count and subscription dates in the app. Uninstalling removes shop data from the live database. See our privacy notice for retention details.

Troubleshooting

If permission is blocked, enable notifications in the site’s browser settings and reload. If sending is disabled, subscribe a browser first and refresh the app. If a store reaches 100 browsers, new subscriptions cannot be added until existing subscriptions are removed.

Contact simplepush.info@gmail.com. Include your store domain, browser, and the error message. Never email passwords, API secrets, or exported delivery credentials.